Terms and Conditions
Last Updated: April 5, 2025
Welcome to enhancementmarketing.com! These Terms and Conditions ("Terms") govern your use of the Enhancement Marketing website (enhancementmarketing.com, referred to as the "Site") and related services, including our online advertising copywriting course, one-on-one coaching sessions, and private Facebook group (collectively, the "Services"). By accessing our Site or enrolling in the course, you ("you" or "the user") agree to these Terms, so please read them carefully. Weāve tried to explain your rights and responsibilities in plain language with a friendly tone. If you have any questions, feel free to contact us.
1. About Us
Enhancement Marketing is operated by KNOPP Studios Ltd, a company incorporated in Canada. In these Terms, "Enhancement Marketing," "we," "us," and "our" all refer to KNOPP Studios Ltd. The term "Site" refers to our website enhancementmarketing.com and any related webpages or subdomains (such as our course platform). Our mailing address is 1322 Rockland Avenue, Suite 18, Victoria, BC V8S 1V6, Canada.
2. Creating an Account
To access our course and community features, you'll need to create a user account with your name and email address. You agree to provide accurate, current information and to keep it updated. Please choose a strong password and keep it confidential ā you're responsible for all activity that happens under your account. No account sharing is allowed; each account is meant for one person only.
Age Requirement: We do not set a strict age limit for using the Site or Services, but if you are under the age of majority in your region (for example, under 18 in many places, under 19 in British Columbia), you should only create an account and purchase the course with the involvement or consent of a parent or guardian. By using our Services, you represent that you have the legal capacity to agree to these Terms (or that your parent/guardian has agreed to them on your behalf if you're a minor).
3. Course Access and Use
Upon successful enrollment and payment, you'll gain access to our proprietary online course content, which may include videos, written materials, and other resources. This access is for your personal and non-commercial use only. You're welcome to learn from the materials, but please do not share, distribute, copy, or publicly display any course content without our explicit permission.
Remember that all course content is the intellectual property of Enhancement Marketing / KNOPP Studios Ltd (or its content providers). We grant you a limited, revocable license to access and use the materials for your own education. You may download or print materials where explicitly allowed for your personal use, but any duplication or sharing of our content with others is strictly prohibited.
If we find that you're sharing your login or our course materials in unauthorized ways, we reserve the right to terminate or suspend your access (see the Termination section below). We worked hard to create this course, so thanks for respecting our intellectual property rights.
4. One-on-One Coaching
As part of the course package, you may receive one-on-one coaching sessions. These sessions provide personalized guidance to help you improve your advertising copywriting skills. While we'll do our best to accommodate scheduling preferences, coaching sessions must be scheduled in advance at mutually agreeable times. If you need to reschedule a session, please give us as much notice as possible (we recommend at least 24 hours notice).
During coaching, we expect respectful and professional behavior from both you and our coaches. The advice and feedback given in coaching sessions are based on our experience and best knowledge, but your results may vary depending on how you apply the guidance. We cannot guarantee any specific outcomes or success ā that part is up to you and many factors beyond our control.
Coaching sessions may not be recorded or shared without consent from both you and the coach. They are intended solely for the enrolled student's benefit. We also ask that you come prepared and be punctual for scheduled sessions so you can get the most out of them. If you have any issues or questions regarding coaching, just let us know ā weāre here to help you succeed.
5. Private Facebook Group (Community Guidelines)
Enrolling in our course also grants you access to our private Facebook group, which is a community space for students to interact, ask questions, and share insights. Participation in the group is optional but encouraged. If you choose to join, please adhere to these community guidelines:
Be respectful: Treat all members with kindness and respect. Healthy debate and constructive feedback are great, but personal attacks, harassment, discrimination, or hate speech are not allowed. Everyone should feel safe and welcome.
No spam or self-promotion: The group is for support and learning, not for advertising your own services or unrelated products. Please refrain from unsolicited promotion, excessive self-promotion, or posting irrelevant links. It's okay to share your work or examples for feedback, but blatant ads will be removed.
Maintain confidentiality: What's shared in the group should stay in the group. Members may discuss personal business challenges or share copy examples. Respect everyone's privacy. Do not copy or screenshot someone else's post or comments and share them outside the group without permission.
Follow Facebook's rules: The group is hosted on Facebook, so all of Facebookās own terms and community standards apply in addition to our rules. If Facebook's policies are violated (for example, hate speech or fake profiles), we may take action and Facebook might as well.
Stay on topic and constructive: Keep posts and comments relevant to advertising, copywriting, and the course content. Off-topic posts, or content that is clearly inappropriate or not helpful to the community, may be removed. We're all here to learn and support each other.
Our team (group admins/moderators) reserves the right to remove any content or members that violate these rules or the spirit of the community. Access to the Facebook group is a privilege for course members; we may revoke that access if someone repeatedly misbehaves or disrupts the community.
Note: The Facebook group is a third-party platform. We will do our best to moderate content, but Facebookās own privacy settings, terms, and availability are outside our control. Please be mindful that any content you post in the group will be visible to other group members and is subject to Facebook's privacy policy. Always exercise caution when sharing personal information online.
6. Payments and Refunds
Payment Processing: All payments for the course are handled securely through Stripe. This means when you decide to enroll, you will be directed to Stripeās payment interface (for example, a Stripe checkout page) to enter your payment information. We do not directly collect or store your credit card or banking details on our site. Stripe processes your payment on our behalf and may collect your payment data pursuant to their own privacy and security policies. By making a purchase, you agree to allow Stripe to process your payment.
You are responsible for providing a valid payment method and resolving any payment issues (like insufficient funds or expired cards) that might arise during the transaction. Once your payment is successfully processed, youāll receive access to the course content (usually immediately or via a confirmation email with login instructions).
No Refund Policy: All sales are final. Because our course materials and coaching services are proprietary and you gain immediate access to valuable intellectual property once you enroll, we do not offer refunds or cancellations. We encourage you to review all the course details and make sure it meets your needs before purchasing. If you're unsure whether the course is right for you, feel free to reach out to us with any questions before you buy ā weāre happy to help you make an informed decision. But once you have enrolled and gained access to our content, there is no way to āreturnā the knowledge, so we maintain a strict no-refund policy.
We stand by the quality of our course and believe it can provide great value if you put in the effort. If you encounter technical issues accessing the content or other extraordinary circumstances, please contact us. While we cannot guarantee any refund, we will do our best to assist you (for example, helping you get access on a different device, or in rare cases, considering a solution at our discretion). However, the general rule is that purchases are non-refundable.
Payment Plans: If we offer a payment plan or installment option for the course (e.g., paying in multiple monthly installments), you agree to complete all payments in the plan. Access to the full course may be provided after the first installment, but failure to make subsequent payments on time may result in suspension of your access until the payments are brought up to date. If you do not complete the required payments, we reserve the right to revoke your course access. Please note that any amounts already paid are still non-refundable. If you anticipate an issue with a scheduled payment, let us know as soon as possible to discuss potential arrangements.
7. Acceptable Use and Prohibited Activities
You agree to use our Site and Services only for lawful purposes and in accordance with these Terms. To keep our community safe and our service running smoothly, here are some activities that are not allowed:
Illegal or Unauthorized Use: Do not use the Site or Services for any illegal purpose, or to solicit others to perform or participate in any unlawful acts. This includes violating any local, provincial, state, national, or international law or regulation while using our service.
Intellectual Property Infringement: Do not violate or infringe upon our intellectual property rights or the rights of others. This means you shouldn't upload or share any content that you don't have the rights to use. Also, as mentioned, you may not share our course content outside the allowed uses.
Harmful Code and Hacking: Do not attempt to hack, scrape, modify, or inject malicious code into our website or systems. This includes introducing viruses, worms, malware, or any code of a destructive nature. Similarly, do not try to bypass any security or access controls on the Site or attempt to gain unauthorized access to other users' accounts.
Interference with Service: You must not interfere with or disrupt the operation of our Site or servers. This includes actions like spamming the site, launching denial-of-service attacks, or using automated means (bots, scripts, or scrapers) to access or collect information from the Site in a way that a normal user would not.
Misrepresentation and Impersonation: Do not impersonate any person or entity or falsely state or misrepresent yourself. That means no pretending to be someone else, no using another person's account without permission, and no giving false information during account setup or in the community.
Inappropriate Content: If you post content on our Site or in the community (such as comments, forum posts, or messages), that content should not be offensive, obscene, defamatory, or otherwise objectionable. We reserve the right to remove content that we find inappropriate or that violates any rules.
Breaking any of these rules is considered a breach of the Terms. We reserve the right to suspend or terminate your account if we believe you are engaging in prohibited activities or otherwise violating these Terms (see the Termination section for more details). In some cases, we might issue a warning or ask you to correct the behavior first, but serious or repeated violations can result in immediate termination of access without notice.
8. Intellectual Property Rights
All content provided through Enhancement Marketing ā including but not limited to text, graphics, logos, videos, audio clips, downloadable materials, and the overall course structure ā is owned by or licensed to KNOPP Studios Ltd and is protected by copyright, trademark, and other intellectual property laws.
By purchasing the course or using our Site, you do not obtain any ownership rights in the content. Instead, we grant you a limited, non-transferable, non-exclusive license to access and use the content for your personal, educational use only, as long as you adhere to these Terms.
Here's what that means practically: You are allowed to watch the videos, read the lessons, download worksheets (if provided), and generally use the materials for your own learning. However, you cannot do things like:
Reproduce or copy our content and distribute it to people who have not purchased the course.
Publish any part of the course content on other websites, social media, or platforms.
Translate the content into another language and share it, or create derivative works (like your own course or articles) based on our content without permission.
Use our trademarks (like the Enhancement Marketing name or logo) without our permission. This includes not using our name in a way that confuses others into thinking your materials or website are associated with or endorsed by us.
If you want to share something from the course with others, please ask us first. We are quite protective of our course material (it's how we make a living, after all!), and unauthorized sharing or republication is not okay.
On the flip side, any content you submit to us (for example, if you give us feedback, or if there's a feature where you can post content) remains your property, but by sharing it with us or in our community, you grant us a license to use it in the context of the course or Site. For instance, if you post a great tip or testimonial in the Facebook group or send us an email praising the course, we might want to share that with prospective students. We will ask your permission before publishing any testimonial with your name on it, of course.
If you believe that any content on our Site infringes on your copyright or other intellectual property rights, please notify us with details so we can investigate (see Contact Us at the end for how to reach us).
9. Disclaimer of Warranties
We strive to provide excellent content and service, but we need to provide the following disclaimers to be clear and legally sound:
Use at Your Own Risk: Your use of the Site, course, coaching, and any associated services is at your sole risk. We provide these services "as is" and "as available," without any warranties of any kind, either express or implied. In other words, while we hope everything runs smoothly and you find great value in the content, we can't promise that the website will always be available, that the course will be error-free, or that you'll achieve any particular results.
No Guarantee of Results: The main goal of our course and coaching is to help you improve your advertising copywriting skills. We truly believe in our material, but we do not guarantee that you will achieve specific results by using our content (for example, we can't guarantee you'll get a certain job, a specific number of new clients, or a set increase in sales). Your success depends on many factors beyond our control ā including your own effort and how you apply the lessons, as well as market conditions and other external factors.
Educational Purposes: The information provided in the course and coaching is for educational and informational purposes. It does not constitute professional business or marketing advice tailored to every individual. You should use your own judgment (and maybe seek additional professional advice) when applying what you learn to your own situation. We cannot promise that our advice will work in every scenario.
Quality and Accuracy of Information: We work hard to keep our content up-to-date and accurate. However, the field of marketing and copywriting can change, and mistakes can happen. We make no warranty that the information provided is 100% complete, reliable, or error-free. For example, we might mention a third-party tool or website in a lesson; we can't guarantee that external resource remains available or unchanged. If you spot an error or something that needs updating, we appreciate you letting us know, and we'll correct it as soon as possible.
Implied Warranties: To the fullest extent permitted by law, we disclaim all warranties of any kind related to the Site and Services, whether express or implied. This includes (but is not limited to) implied warranties of merchantability (meaning the product is of average acceptable quality), fitness for a particular purpose (meaning the product can be used for a specific purpose), and non-infringement (meaning our content doesn't unlawfully use someone else's intellectual property). Some jurisdictions donāt allow the exclusion of certain warranties, so if you live in one of those places, some of these disclaimers might not fully apply to you. In any event, no advice or information obtained from us (whether written or oral) shall create any warranty not expressly stated in these Terms.
10. Limitation of Liability
Limitation of Liability: To the extent permitted by law, KNOPP Studios Ltd (Enhancement Marketing) and its directors, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages that result from your use of (or inability to use) our Site or Services. This sounds very legalistic, but basically it means: if something goes wrong or youāre unhappy with the course, our responsibility to you is limited. We wonāt be liable for things like lost profits, loss of business opportunity, loss of data, or pain and suffering, etc., even if we could foresee that those losses might happen.
To give a practical example, if our site went down for a day and you missed a coaching session because of it, we might of course reschedule the session and apologize, but we wouldn't be liable for, say, any revenue you claim you lost because you couldn't implement something that day. Or if you apply something from our course and it doesnāt work out, or causes an issue in your business, we canāt be held responsible for those consequences.
Cap on Liability: In any case, our total liability to you for any claim arising out of or relating to your use of the course or Services is limited to the amount you paid us for the course. That means if you paid, for example, $500 for the course, the maximum we would potentially owe you (for any and all claims combined) would be $500. If you havenāt paid anything (e.g., youāre just browsing our free content on the website), then we donāt have any financial liability to you.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you fully. In such cases, our liability will be limited to the greatest extent permitted by applicable law.
We include these limitations because, while we believe our course will be valuable, we canāt take on liability for things we canāt control. We are a small business, and any huge claims could wipe us out. By using our Services, you acknowledge and agree to these limits on liability.
11. Indemnification
You agree that if your actions cause us harm, or if you violate these Terms and that causes us to face a legal or financial claim from someone else, you will help defend us and cover the costs. In formal terms: You agree to indemnify, defend, and hold harmless KNOPP Studios Ltd (Enhancement Marketing) and its affiliates, officers, directors, employees, and agents, from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneysā fees) arising out of or relating to your use of the Site or Services, or your violation of these Terms, or your violation of any law or rights of a third party.
For example, if you were to copy part of our course and share it somewhere and a third party claims that content infringes their copyright and they sue us, you would be responsible for the costs we incur (since you violated these Terms by sharing our content and potentially caused that situation). Or if you post something in the community that defames someone and they take action against us, youād be responsible for that too.
If we ever receive such a claim, weāll notify you (to the contact information we have on file, so keep your email up to date). You agree to cooperate with us in defending such claims. We reserve the right to handle the defense as we see fit (including choosing our legal counsel), and you agree not to settle any such claim without our prior written consent.
This section might never come into play, and we hope it doesnāt, but itās important to have it in case something odd happens. This indemnity obligation will survive even after your use of the Services ends.
12. Termination of Service
By Us: We reserve the right to suspend or terminate your access to the website, course, coaching, or community at our discretion if you violate any of these Terms or engage in behavior that we deem harmful, unlawful, or in violation of the spirit of our community. In most cases of a minor breach, we will reach out to you with a warning or request for corrective action. However, for serious violations (for example, blatant piracy of our content, harassment of other members, or fraud), we may disable your account immediately and without prior notice. If your account is terminated due to a breach of these Terms, you will not be entitled to any refund (as per our no-refund policy).
We also reserve the right to terminate or discontinue any part of the Services. For example, if we decide to shut down the course platform or the Facebook group in the future, we have the right to do so. If we ever discontinue the entire course service (not due to your breach but our own business decision), and you have already paid, we will make reasonable efforts to either fulfill our obligations (e.g., allow you to download the materials) or provide an alternative, which could include a partial refund for the portion of service not delivered. (Such a scenario is unlikely, but we mention it for completeness.)
By You: You are free to stop using our Services at any time. If you decide to cancel your account or leave the course early, you may do so by contacting us or using any account settings provided. Keep in mind that no refunds will be given for any remaining time or content you choose not to use. If you simply stop logging in, your access will remain until the end of your enrollment period (if there is a fixed term), after which it might expire. If you wish to have your account deleted entirely, you can request that (see our Privacy Policy about deletion of data).
Even after termination (by either party), the provisions of these Terms that by their nature should survive will continue to apply. This includes sections on Intellectual Property Rights, No Refunds, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other terms that need to remain in effect.
13. Third-Party Platforms and Links
Our Site and Services may contain links to third-party websites or use integrations with third-party platforms. For example, our private Facebook group is on Facebookās platform, and our payment processing is done through Stripeās system. We might also link out to external resources or articles that we think are useful.
Please be aware that these third-party websites and services are not controlled by us, and they have their own terms of use and privacy policies. We are not responsible for the content, policies, or actions of any third-party websites or services. If you click on a link to an external site or engage with a third-party service (like Facebook or Stripe), you do so at your own risk and subject to whatever terms those third parties have.
For example, if Facebook experiences an outage or loses data you posted in the group, thatās outside our control. Or if Stripeās payment site has an issue, we will work with you to resolve payment, but we canāt be liable for Stripeās systems. We do our best to choose reputable partners (like Facebook, Stripe, Google, etc.), but we canāt guarantee their performance.
We encourage you to read the terms and policies of any third-party sites or services that you access through our Services. If you have a bad experience with any third-party we integrate with, please let us know, but understand our role is limited in such cases.
14. Changes to These Terms
We may update or modify these Terms from time to time, especially as our services evolve or if legal requirements change. When we make changes, we'll update the "Last Updated" date at the top of this page. In some cases, for significant changes, we might also notify our users via email or by posting a prominent notice on our Site.
Itās a good idea to review these Terms periodically to stay informed of any updates. By continuing to use the website or our Services after changes to the Terms are posted, you are agreeing to the revised Terms. If you do not agree with a change, you should discontinue use of the Site and Services and contact us regarding any account closure or data removal you may need.
We know legal terms can be tedious, so we'll only make changes when necessary, and we'll try our best to communicate them clearly.
15. Governing Law
These Terms and any disputes arising from your use of the Site or Services are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable in British Columbia, without regard to its conflict of law principles. We choose British Columbia law because thatās where our company is based.
This governing law will apply no matter where you live or from where you access the Services, to the extent that choosing a jurisdiction is permissible. However, if you are a consumer in a jurisdiction that mandates the application of that jurisdictionās consumer protection laws (despite what we choose as governing law), then those laws might supersede BC law to the extent required.
Dispute Resolution: We truly hope we never have serious disputes with our users, and we are open to amicably resolving any issue. But if a legal dispute does arise, you agree that it will be subject to the exclusive jurisdiction of the courts in the Province of British Columbia, Canada. This means that if you want to sue us or we need to sue you, it will likely happen in a court located in British Columbia. (Again, if another law gives you the right to sue in your home jurisdiction despite this agreement, that might override this clause, but generally this is the intent.)
By agreeing to these Terms, you are also waiving any right to a trial by jury or to participate in a class-action lawsuit against us, to the extent permitted by law. Any claim will be on an individual basis. (This simply means any case would be between you and us individually, not as part of a collective group of plaintiffs or defendants.)
If any part of this Governing Law section (or any other section of these Terms) is found to be unenforceable, that part can be removed or modified in a way that closest matches the intent, and the rest of the Terms will remain valid and enforceable.
16. Contact Us
If you have any questions, concerns, or feedback about these Terms, or if you need to reach us for any reason, please do not hesitate to contact us. We're here to help and to ensure your experience with Enhancement Marketing is positive.
Email: admin@knoppstudios.com
Mailing Address: KNOPP Studios Ltd (Enhancement Marketing), 1322 Rockland Avenue, Suite 18, Victoria, BC V8S 1V6, Canada
When you contact us, please provide as much detail as possible about your question or issue so we can assist you more effectively. We will do our best to respond in a timely and helpful manner.
Thank you for reading these Terms and Conditions. Weāre excited to have you as part of the Enhancement Marketing community, and we hope you find our course and services valuable and enjoyable!
